Advanced Program in Systemic Design

An accredited program consisting of 5+1 modules,
spread across 3 Foundations

5+1 modules in the program
6 interactive online sessions per module
120-minute weekly classes
10 participants maximum per cohort
Next cohorts starting after summer break
Explore & apply now

Is your design systemic, or only systematic? Systematic design is methodical, there is a plan you follow, which is most often sequential, and relies on a canvas or model. If you are reading this, then chances are that you, like us, are already seeing the limits of this approach.

In contrast to systematic, systemic design is structural, and puts emphasis on how the parts interact to form a whole. Our Advanced Program in Systemic Design dives into this systemic understanding of the system and services you are designing. The program consists of three Foundations, with various modules as independent modules within these. The ‘+1’ module is a capstone assignment, combining your newly-gained knowledge.

Foundation 1: Systems Thinking

We like to think we are not just creative, but also analytical. However, thinking is not synonymous with analysis. Beyond analytical thinking, there is also holistic-, feedback-, lateral-, and systems thinking. Our Systems Thinking Foundation consists of two standalone, but linked modules. The modules focus on the qualitative and quantitative sides of Systems Thinking respectively.

Foundation 2: Design Beyond Thinking

We are proud advocates of ‘systems thinking’ – but thinking is only one of the four functions of consciousness – thinking, feeling, sensation and intuition. The two modules in the Design Beyond Thinking Foundation will explore how we can apply design beyond just thinking, and also use intuition, feeling and sensation in a professional service setting. This Foundation is in development, pre-registration is available.

Foundation 3: Disciplined Imagination

How many tools and methods do you have for fostering ‘creative thinking’? Ten? Twenty? A hundred? How many of them are thinking-based? And how many depend on a conscious process? Consciousness if only one part of our psyche – a large part of which is unconscious. This single-module Foundation will explore imagination as a discipline, and help you harness the power of your unconscious with more conscious control. This Foundation is in development, pre-registration is available.

Who should apply?

You may come from service design, user experience design, business, marketing, graphic design, psychology, public sector, or any other area. If your goal is doing your utmost to bring great services to people, you will feel right at home.

Your place is here if…

  • …you feel that existing service design courses are repetitive and tool-focused
  • …you want topic discussion instead of just topic consumption
  • …you seek new challenges

When not apply?

If you are looking to learn about fundamental Service Design concepts and tools, then this program is not for you. While service professionals without Service Design expertise will benefit from our course, we do not teach Service Design. If you are looking for courses on this, we recommend you check out the Swiss Innovation Academy, or courses by The Service Design Show.

Accredited Certificate

Upon fulfilling requirements, both the modules and the program lead to a certificate of completion issued by The Taylor Institute at Franklin University Switzerland.


Cost per module: 870 EUR  

Scholarships available by Franklin University Switzerland. Details will be shared after registration.

Cost includes one module: 6×120 minute online sessions, and university-accredited Certificate of Attendance.

Dates & Cadence

Future cohort will start after summer break. Europe-Africa, Asia Pacific, and Americas timezones are all being considered.

Our Institutional Partner

With us along the whole journey, and providing the accredited certificates for modules and the program is Franklin University Switzerland, a small, international university located in the southern Swiss city of Lugano. Founded in 1969, Franklin was among the first institutions to bring American Liberal Arts education to Europe. It is the only liberal arts university in the world accredited both in the United States and Switzerland.

The Taylor Institute at the University runs executive, research and graduate programs related to business and management, with the aim to train critical thinkers who are culturally literate, ethically aware, intellectually courageous and business savvy. A perfect fit with Design Dissolve’s approach, and we are proud to be a partner.

The Taylor Institute logo

We set out to create
an advanced training, by making it constructive, reflective, and interdisciplinary.


Instead of handing you descriptions of tools, we provide tools for thinking and reflection mechanisms. As a result, you will not just understand the complex and multifaceted nature of service design better, but you will become a constructor of tools, instead being a mere user.


Enabling you to explore your designer’s mindset, dissect your own thought process, and define your own place and your own transformation in a design project.


Instead of approaching service design as one discipline, the lessons will combine insights from a variety of disciplines, such as systems thinking, analytical psychology, mythology, ethnography, experiential learning, and cybernetics. 


Instead of pre-recorded video, the emphasis is on 6 interactive, virtual live sessions, each lasting 100 minutes. Participants are still required to go through preparatory materials before each session.


Each module includes a maximum of 10 participants, to optimize peer learning, and participation. Your peers are not just co-learners, but an integral part of the module material. Each session will include debriefing, reflection, questions and answers. Participants are encouraged to bring examples and cases from their professional experience.


Upon fulfilling requirements, the module leads to a certificate of completion issued by an accredited university in Switzerland.

We sought a new approach not just in content, but also in structure

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