Advanced Program in Systemic Design

A program with a University partnership,
consisting of 6 courses, spread across 2 foundations

2 foundations
3 modules per foundation
6 interactive online sessions per module
120-minute weekly classes
Maximum 16 participants per cohort
Next cohorts start early 2022
Explore & apply now

Dissolving the Problem is the best way to create lasting change. We can only dissolve a problem through design. More specifically, by redesigning the system that has it, so that the problem no longer exist.

Dr. Russel Ackoff

Systems Thinking foundation

systems thinking thinking in systems mini header

Thinking in Systems

If you are seeking to discover intuition, imagination and creativity from a new angle, want to explore ways of embracing complexity and uncertainty, or discover the connections of fields as diverse as architecture and poetry, your place is here.

Next course in September!

systems thinking complexity language

Introduction to Complexity Language

If you are operating in the world of complex problems, and are seeking a robust visual language to map, examine, and structure these, you’ve come to the right place.

Next course in September!

systems thinking mastering complexity language

Mastering Complexity Language

If you want to find the mos effective leverage points of your system by building rigorous quantitative models  for hypothesis testing and simulation, this course is for you. Application only available to graduates of ‘Introduction to Complexity Language’ course.

Next course in September!

Design Beyond Thinking foundation

design beyond thinking designing for resonance

Designing for Resonance

If you want to elevate the understanding of your audience and of humans from the superficial to the psychological, explore resonance and dissonance, or improve self-awareness and team collaboration, then this course is for you.

Next course in September!

design beyond thinking 2

Design Beyond thinking module B

Coming soon…

design beyond thinking 3

Design Beyond thinking module C

Coming soon…

Who should apply?

You may come from business, service design, consulting, sustainability, user experience design, marketing, public sector, or a similar field. If your goal is doing your utmost to bring great services and systems to people, you will feel right at home.

Your place is here if…

  • …you feel that existing courses are repetitive and tool-focused
  • …you seek discussions instead of just consumption
  • …you seek a new body of knowledge

When not apply?

If you are looking to learn about fundamental Service Design concepts and tools, then this program is not for you. While service professionals without Service Design expertise will benefit from our course, we do not teach Service Design. If you are looking for courses on this, we recommend you check out the Swiss Innovation Academy, or courses by The Service Design Show.

University-issued Certificate

Upon fulfilling requirements, the courses lead to a certificate of completion issued by our accredited University partner, The Taylor Institute at Franklin University Switzerland.


Cost per module: 870 EUR  

Scholarships available by Franklin University Switzerland. Details will be shared after registration.

Cost includes one module: 6×120 minute online sessions, and university-accredited Certificate of Attendance.

Dates & Cadence

Cohort starting in September & October. Europe-Africa, Asia Pacific, and Americas timezones are all being considered.

Our Institutional Partner

With us along the whole journey, and providing the accredited certificates for modules and the program is Franklin University Switzerland, a small, international university located in the southern Swiss city of Lugano. Founded in 1969, Franklin was among the first institutions to bring American Liberal Arts education to Europe. It is the only liberal arts university in the world accredited both in the United States and Switzerland.

The Taylor Institute at the University runs executive, research and graduate programs related to business and management, with the aim to train critical thinkers who are culturally literate, ethically aware, intellectually courageous and business savvy. A perfect fit with Design Dissolve’s approach, and we are proud to be a partner.

The Taylor Institute logo

We set out to create
an advanced training, by making it constructive, reflective, and interdisciplinary.


Instead of handing you descriptions of tools, we provide tools for thinking and reflection mechanisms. As a result, you will not just understand the complex and multifaceted nature of service design better, but you will become a constructor of tools, instead being a mere user.


Enabling you to explore your designer’s mindset, dissect your own thought process, and define your own place and your own transformation in a design project.


Instead of approaching service design as one discipline, the lessons will combine insights from a variety of disciplines, such as systems thinking, analytical psychology, mythology, ethnography, experiential learning, and cybernetics. 


Instead of pre-recorded video, the emphasis is on 6 interactive, virtual live sessions, each lasting 100 minutes. Participants are still required to go through preparatory materials before each session.


Each module includes a maximum of 10 participants, to optimize peer learning, and participation. Your peers are not just co-learners, but an integral part of the module material. Each session will include debriefing, reflection, questions and answers. Participants are encouraged to bring examples and cases from their professional experience.


Upon fulfilling requirements, the module leads to a certificate of completion issued by an accredited university in Switzerland.

We sought a new approach not just in content, but also in structure

Intrigued, but undecided?
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